The development of society has led to an increase in energy demand. Like many countries around the world, after the 2008 financial crisis, Vietnam has made important changes to promote growth.Energy safety and security is the top factor when the economy develops and is always focused on in any country. To seize this trend, in 2009 , Hanoi production electrical equipment Joint Stock Company (LE) was established.With the desire to contribute to the common prosperity of the whole society,LE continuously invests and researches to improve the quality of products and services,
After more than 15 years of development, up to now, Hanoi production electrical equipment Joint Stock Company has affirmed its name with the following product lines:
- Intermediate transformers with capacity up to 30 MVA;
- Distribution transformers for industrial use;
- Specialized transformers for solar power generation;
- Specialized transformers for hydropower;
- Specialized transformers for high-frequency furnaces.
All LE branded products meet international standards and are currently being applied by Vietnam. In particular, LE is the only unit organized by KERI - Korea, one of the 12 members of the STL Association to certify products that meet the criteria in short circuit testing. This is the clearest proof that LE transformers have the same quality as products of advanced countries in the world.
In addition, one of the factors that helps businesses gain the trust of customers, favored by many power industry partners is service quality. Hanoi production electrical equipment Joint Stock Company is the first unit in the industry to implement the After-sales FullCare policy. This is a periodic maintenance service every 6 to 12 months, applicable to all transformer products manufactured and distributed by LE.
To implement the “FullCare” policy consistently and continuously, the Business Leadership has determined that the product must meet high quality standards, fully satisfying both international standards and those of the electricity industry. To achieve this, the five main pillars must always exist and be continuously improved:
1. Human beings: They are the number one factor, the first and most important, determining everything;
2. Spirit: LE identifies that the benefits provided to customers are the lifeblood of the company.
3. Infrastructure: The synchronized investment in factories and equipment has helped LE create products and services that meet the commitments made to customers.
4. Reputation: Reputation is an intangible asset that is formed alongside the development of a business. Good products and perfect services will be recognized at the time of sale, but in the long run, to build a reputation, LE must always prioritize the interests of customers over the interests of the business before, during, and after the sale.
5. The value brought to the community: Profit is the number one goal for anyone in business, but having profit does not mean having it all. The greatest value of LE is the benefits that the community gains. Customers are the lifeblood of the company, but the community is the foundation for LE's development. Therefore, with any action taken, alongside valuing and prioritizing the interests of customers, the benefits of society, where LE was born, must be ensured and placed on equal footing.
5 pillars that coexist and are continuously improved by LE. This can also be considered the 5 basic factors that create a business and help the business maintain the motto "Quality is life"
